Error: gfx.dll is missing

This error should only apply to Version 6 users and it can occur after you install or upgrade Microsoft Office or Microsoft Access, or after applying a Windows Update.

To fix it, you need to do the following:-

1. In Windows 10, go to “Start” > “Settings” > “System” > “Apps & features”. In previous Windows versions, go to the “Control Panel” > “Add/Remove Programs”
2. Click on “Microsoft Access 2010 Runtime” among the list of programs and choose “Uninstall”
3. Reboot your computer
4. Download and reinstall Cashbook Complete. Note: this will reinstall the required “Microsoft Access 2010 Runtime” file automatically

After the above steps, Cashbook should be able to run normally.