Does Cashbook Complete work with Windows 11?
Yes. Cashbook Complete is fully supported on Windows 11 computers. To ensure maximum compatibility, make sure you download/install the latest version of Cashbook.
How do I download bank statements from my bank?
For steps on how to download transactions from most NZ banks, see the Downloading Bank Statements page.
Can I upgrade my registration?
Sure! If you’re using Home, you can upgrade to Lite or Complete. If you’re using Lite, you can upgrade to Complete. To upgrade your registration, please contact support for details.
Do I need to purchase again if I use it on another computer?
No. Our registration works on a per data file basis which means it’s your data that’s registered – not the software. This allows you to access the data file from multiple computers on a network, share your data file with your accountant, or use your data file at multiple locations (such as home and office).
What is the difference between Cashbook Complete and MYOB/Xero?
MYOB and Xero are more comprehensive and have all the bells and whistles, but they are also a lot more difficult to use (in our opinion). Over time, they also carry a high cost of ownership with their monthly subscription pricing.
If I register and then change my mind, can I get a refund?
We’re confident that you’ll find Cashbook Complete to be the best choice for your business or organisation, and that’s why we offer you a Double Satisfaction Guarantee.
If the trial period expires before I register, will I lose my data?
No. You won’t lose your data, but you won’t be able to access it until you have registered. As soon as you’ve registered, you’ll have access to all your data again.
When I register, will I keep my data, or do I have to start again?
All the data you enter during the trial period is retained (even if you happen to let the trial period expire). Once you finally register, you’ll be able to carry on using the data you’ve already entered.
Can I use Cashbook Complete on a mobile / smartphone?
No. Cashbook Complete is a desktop accounting program, so it needs to be installed on a computer or tablet with a full Windows operating system. It’s not possible to run Cashbook Complete on a mobile or smartphone device.
Can I use Cashbook Complete on a tablet?
Yes. Cashbook Complete can work on any tablet that runs a full version of Windows, such as a Microsoft Surface. However, it will not work on Apple iOS (e.g. iPad) or Android (e.g. GalaxyTab) based tablets.