Registration

The only time you would normally need a new code is if you’ve started a new cashbook file from scratch.  In that situation, you’ll need to purchase a new registration because the [...]

No – registrations are not transferable.  If you register a cashbook data file and eventually stop using it, there’s no way that the registration applicable to that data file can be [...]

We’re confident that you’ll find Cashbook Complete to be the best choice for your business or organisation, and that’s why we offer you a Double Satisfaction Guarantee.  Our [...]

When you register, you should get a confirmation email from us, usually within 15 minutes.  If you don’t receive an email within 15 minutes, please check your spam/junk folder.  If after 1 [...]

No.  It’s not possible to re-use an existing code to register another data file (even if you’ve set up the new cashbook data file with the same organisation name you had when you [...]

The are a couple of situations where an unlock code may not work.  They are:- If the name you’ve used in your cashbook file is different to the name you provided on the order form when [...]

The registration is on a data file basis.  This allows you to access the data file from multiple computers on a network, share your data file with your accountant, or use your data file at [...]

You don’t need a new code to change your company name.  If the name change relates to the same business/entity, and you need to make a trivial change to your company name (e.g. adding [...]

No.  You won’t lose your data, but you won’t be able to access it until you have registered.  As soon as you’ve registered, you’ll have access to all your data again.

All the data you enter during the trial period is retained (even if you happen to let the trial period expire).  Once you finally register, you’ll be able to carry on using the data [...]