The GST Return isn’t showing any sales (New Zealand only)
If you are using the “Invoice Basis” for GST, then the income is derived from your invoices, not the transactions in your cashbook.
If you are using the “Invoice Basis” for GST, then the income is derived from your invoices, not the transactions in your cashbook.
When the Repair & Compact process fails (or produces errors), then that indicates that your file has become corrupt. Here’s what you should do in that situation:-
When you do a backup, the software first runs a “Repair & Compact” to check that the data you’re backing up is OK and not corrupt.
Before you can start emailing invoices, etc. you need to make sure that the “Email Setup” screen is configured properly.
This problem is caused by not having the most recent updates installed for the Microsoft Access 2010 Runtime that Cashbook requires.
If a file opens as “read only”, it means that the data in the file can be viewed but not changed.
This is because the Regional Settings are not saved correctly. To correct them, follow the “Checking Your Regional Settings” steps.
If your computer’s regional settings are not set up properly on your computer, then the wrong date/currency format may be displayed in the Cashbook for your particular country.
When it looks like recent data has disappeared from your Cashbook, it’s usually just human-error caused by one of the following:-