This error message simply means that your username or password for your email account is incorrect in the “Email Setup” screen. Double-check both your username and password under the “Advanced” section on the “Email Setup” screen.
If you see a message like “Could not execute the external program: C:\Docume~1\\Locals~1\Temp\SetAcl.exe”, and you are using a program called BitDefender
This is the same as the error: “Runtime Error 429 – ActiveX Component Can’t Create Object”.
This is caused by the “VEENLR3.HLP” file (a Microsoft Shared file) being corrupt or missing from your system.
Please select “Repair & Compact” from the “File” menu. If that doesn’t fix it, download and reinstall the software.
This message can appear after a Windows Update, or after upgrading to Windows 10. To fix the problem, you can:-
This message occurs if your screen resolution is set too low. The minimum resolution for Cashbook Complete to operate is 800 x 600 pixels.
Msvcrt40.dll errors are caused by situations that lead to the removal or corruption of the “msvcrt40.dll” file in Windows. In some cases, msvcrt40.dll errors could indicate a registry problem
This problem is typically caused by Windows preventing Cashbook from accessing system resources. To fix it, simply right-click on the “Cashbook Complete” icon and choose “Run as Administrator”.
Please follow the steps on the “Cashbook Complete won’t start” page.