How to Restore an Automated Backup

Cashbook Complete automatically keeps backups of your data files in case you ever need to restore a backup and you cannot restore your own backup for some reason.

Error: Bad login or password (when emailing)

This error message simply means that your username or password for your email account is incorrect in the “Email Setup” screen.  Double-check both your username and password under the “Advanced” section on the “Email Setup” screen.

I can’t print envelopes

If you’re unable to print envelopes properly, please make sure that you have the latest version installed.  The latest version is not prone to the formatting issues that existed in earlier versions because we’ve completely changed how envelope printing works.

I’m having printing problems

Most printer problems are the result of corrupt printer drivers, affecting the way Cashbook and the printer communicate. Problems may include the following:-